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Alarm Adviser makes way for native alarm development

The AVEVA Alarm Adviser product will come to end-of-life on 22 January 2020.

The decision to retire Alarm Adviser as a standalone product is to allow for heightened focus and continued investment in native alarm analysis functionality within the AVEVA on-premise SCADA/Historian offers and the integrated alarm analysis functionality within AVEVA Insight.


What does the end of life of Alarm Adviser mean for existing customers?

Existing customers can continue to use Alarm Adviser after the 22 January, as it will have continued support throughout the remainder of its Support Lifecycle. However, there will be no further developments or updates released.

Alarm Adviser 2017 is under Mainstream Support Lifecycle until 20 September 2020, Extended until 20 September 2022, and will transitions to Mature after that date.

Mainstream Support
Year 0 - 3

Extended Support
Year 4 -5 

Mature Support
Year 5+

  • Technical Assistance on issues and inquiries under the Customer FIRST Program
  • Patches and Services Packs that address product issues, and OS Security Updates
  • Hot Fix Requests
  • Technical Assistance on issues and inquiries under the Customer FIRST Program
  • Hot Fix Requests for specific product issues and limited support for Critical OS Security Updates
  • Technical Assistance under the Customer FIRST Program
  • Provides basic issue diagnostics and assistance using the knowledge base. In-depth research into your inquiry should not be expected in this phase
  • Instead, you are urged to upgrade to a current release in which the original issue(s) have been resolved


Alarm Adviser alternative

The ProcessVue Alarm Management Software Suite is the culmination of over 30 years’ experience and expertise in managing alarms. It provides key personnel who manage alarms with clear, relevant and prioritised alarm information for operational, planning and compliance needs based on globally recognised alarm management standards.

ProcessVue Suite is designed to meet the requirements of a broad range of industries, including Oil & Gas, Power Generation, Pharmaceutical and general manufacturing.

The suite is powerful, yet simple to use at all levels. Operational intelligence for control room to KPI’s for the board room. Used for simple Sequence of Event recording to full EEMUA 191 / ISA 18.2 based KPI reporting.


If you have any questions or concerns about this announcement please get in touch with us.