SolutionsPT Technical Support are closed from Tuesday 24th December at 6pm and will be returning on Thursday 2nd January 2019 at 8am.
During this period, if you have a valid Customer FIRST agreement and you need to speak to a Wonderware / Citect expert in case of an emergency, please contact AVEVA Lake Forest (US) on: 0019496398500. Please have your UserID and Customer First number ready.
In order to receive an associated UserID, users will need to register via the following link: https://om.aveva.com/softwarewebID/ and enter the Customer First number when creating a user account.
If your issue is regarding Stratus and it cannot wait until our office re-opening, please call Global Stratus Support on: 001 602-852-3094 or UK Tech Support, Tel. 01784415222, E-mail firstname.lastname@example.org.
If you issue is regarding ThinManager and it cannot wait until our return, please call ThinManager Support on: 001 678 735 7432 or E-mail email@example.com.
Thank you and we hope you all have a trouble free and enjoyable festive period.