SolutionsPT Technical Support over Christmas 2019

SolutionsPT Technical Support are closed from Tuesday 24th December at 6pm and will be returning on Thursday 2nd January 2019 at 8am.

During this period, if you have a valid Customer FIRST agreement and you need to speak to a Wonderware / Citect expert in case of an emergency, please contact AVEVA Lake Forest (US) on: 0019496398500. Please have your UserID and Customer First number ready.

In order to receive an associated UserID, users will need to register via the following link: https://om.aveva.com/softwarewebID/ and enter the Customer First number when creating a user account.

You can also email custfirstsupport@aveva.com or if you have a Customer FIRST Premium/Elite agreement please use: Premiumsupport@aveva.com.

If your issue is regarding Stratus and it cannot wait until our office re-opening, please call Global Stratus Support on: 001 602-852-3094 or UK Tech Support, Tel. 01784415222, E-mail dispatcher@stratus.com.

If you issue is regarding ThinManager and it cannot wait until our return, please call ThinManager Support on: 001 678 735 7432 or E-mail support@thinmanager.com.

Thank you and we hope you all have a trouble free and enjoyable festive period.